Wool Felted Shea Soap – Frankincense

We accept orders 24 hours a day, every day of the week. Orders are processed in the order they are received and shipped out Monday through Friday (except for holidays).

• All wool product orders are shipped by USPS. You will receive a confirmation and tracking email when your postage is printed and again upon delivery.

• Orders under 15oz are shipped via USPS First Class mail, please allow up to 10 business days for delivery.

• Orders of 1lb+ are shipped via USPS Priority Mail. We charge a flat rate $5.00 for the shipping fee. Please allow up to 10 days for delivery, depending on zip code.

• The US Postal Service gets busy during the holidays, so please plan accordingly.

• Orders are processed and shipped within 2 business days from the time the order is placed.

• If order change or cancellation is needed after you’ve received your order confirmation email, please email at fromewetoyoullc@gmail.com with your order number.

  Missing Shipments

  We cannot replace or refund items that have been marked delivered by the carrier. If your package tracking number shows as delivered, but you did not receive it, first ask family members and/or neighbors if they picked up the package and forgot to advise you. If not, then initiate a stolen package claim with your local post office.